This policy explains how Sunrise Pump & Well Water Service collects, uses and protects the information you share through this website. To reach us about anything in this policy, call (862) 276-0328 or email sunrisepumpwell@gmail.com.
What we collect
When you submit a contact or service-request form, we collect the information you choose to give us: your full name, phone number, email address if you provide it, your service address or town, your county, what's happening with your water or well, how soon you need help, your written description of the problem, and any photograph you choose to upload.
How we use your photograph
A photograph you upload is used only to help diagnose the problem and quote the work. We do not publish photographs you send us through the form.
Why we collect it
We collect this information to respond to your enquiry and to schedule and perform the work you ask for.
How we contact you
If you submit a form, we may contact you by phone, by text message and by email to respond to your request and arrange the work.
Text messaging and SMS
By agreeing to receive texts, you consent to text messages from Sunrise Pump & Well Water Service about your service request. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP at any time to opt out of text messages.
We do not sell your information
We do not sell your personal information.
Service providers
To respond to enquiries and run our business, information you submit may be handled by service providers who operate this website, our forms and our customer records on our behalf. These providers act under our instructions to deliver the service you requested.
Cookies and analytics
This site uses basic cookies and standard analytics to understand how pages are used in general. This helps us improve the site. We do not use this information to sell anything.
How long we keep information
We keep enquiry information for as long as is reasonable to respond to your request, perform and follow up on the work, and meet any record-keeping obligation that applies. We do not retain it indefinitely once it is no longer needed.
Asking us to delete an enquiry
To ask what information we hold about you or to request that we delete an enquiry, call (862) 276-0328 or email sunrisepumpwell@gmail.com.
Children
This site is not directed at children, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated date below.
Last updated: September 2026. © 2026 Sunrise Pump & Well Water Service.